At Sobaan Salts, we strive to ensure your satisfaction with our products. Our refund and return policy is designed to be fair, transparent, and in compliance with applicable laws. Please read the following carefully to understand our policies.
Sobaan Salts offers a 30-day warranty on eligible products from the date of purchase. This warranty covers manufacturing defects and ensures that you can shop with confidence.
To qualify for a return under our warranty, the following conditions must be met:
If you wish to return a product, please follow these steps:
(a) Contact Us:
(b) Approval:
(c) Return Shipment:
Upon receiving the returned item, our team will inspect it thoroughly. Please note the following:
If your return is approved, a refund will be processed to your original method of payment within 7-10 days. Please note that shipping fees are non-refundable.
Our warranty and return policy do not cover:
For certain cases, we may request a live video inspection to verify defects or damages. This step ensures a fair assessment and a smoother resolution process.
If you have any questions or concerns regarding our refund and return policy, please contact our customer service team on the contact us page.
Thank you for choosing Sobaan Salts. We value your satisfaction and are committed to providing a seamless shopping experience.
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